How can we help?

Ask it the way you'd ask someone on the team.

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For example

I'm a customer Open a conversation from inside the app: it travels with your session context — workspace, role, screen and build — so you never have to explain where you were. The answer lands in the same place. Open support in the app → I can't access my account The one lane that never asks you to log in. Tell us from outside the app. I can't get in →

All the documentation

Getting started Connect WhatsApp, set the account up and make the first send. Contacts and consent Importing, the marketing opt-in, opt-outs and what the platform remembers. Templates Meta categories, approval, rejections and variables. Campaigns and sending Waves, scheduling, send pacing and daily limits. Flows The editor, triggers, branches and publishing. Conversations The 24-hour window, assignment, voice notes and media. Forms and capture Hosted forms, embeds, short links and clicks. Deliverability and Meta Number quality, messaging tiers, blocks and Meta policy. Mobile Install Konverda on your phone and work your conversations from there. Account and billing Workspaces, roles, plans and invoices. Security and privacy Where data lives, how long it is kept and how it is erased. Developers The public endpoints, their exact contracts, the error catalogues and the per-platform recipes.