Need a person?
I can't access my account
This is the only support lane that never asks you to log in. For everything else — questions, bugs, billing — the ticket lives inside the app and arrives with your session context.
A person answers, not a bot, and reads everything you write. We do not publish a committed response time yet: it will appear here when we can genuinely hold to it.
One submission is enough. Sending five speeds nothing up and loses the thread.
Can you actually get in? Open support in the app